Private Policy

What we need

CR London Ltd will be what is known as the ‘Controller’ of the personal data you provide to us. CR London Ltd’s company registration number is 9068538 and its registered address is: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

Unless otherwise agreed with you, we will only collect basic personal data about you, which does not include any special categories of personal information about you (often known as ‘sensitive personal data’). This information does, however, include the likes of your name, home and work address, e-mail address, telephone number.

Why we need it

We need to know basic personal data in order to provide you with the services you have engaged us to provide, and to assert our right to be recompensed in return for these services, as per the services agreement or contract we have with you. If you do not provide this information then we will be unable to provide the services you have requested. We will not collect any personal data from you that we do not need in order to provide and oversee the services we have agreed to provide you with.

What we do with it

We do not and will never sell, trade, or otherwise transfer to outside parties your personally information. This does not include trusted third parties who assist us in conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

All the personal data we hold about you, will be processed by our staff in the United Kingdom. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How long we keep it

We will generally keep your personal data for a minimum of 6 years, after which time it will be destroyed if it is no longer required for the lawful purpose(s) for which it was obtained.

We use cookies

Cookies are small text files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow them) to personalize our website. The help make site recall of our information easier whenever you revisit the site to help you have a good experience.
 Cookie cannot be used to run programs or advise you about viruses. This site uses cookies to ease site navigation, to deliver any relevant content, and may collect information for statistical use, such as how many visitors our site receives. You can accept or decline cookies at any time, along with erasing any cookies from your operating system at any time. Please note that by declining or removing cookies it may prevent you from fully experiencing all the features this web site can provide. Please note that under no circumstances will we share with any outside parties any information collected by cookies on this site.

How this affects your web operations

When you visit our site we may automatically log your IP address, a unique identifier for your computer or other access device. We will not use your IP address to identify you in any way.

Your rights 

The DPA (Data Protection Act) and GDPR (General Data Protection Regulation) give you the right to access information held about you by us. Please write to us or contact us by email if you wish to request confirmation of what personal information we hold relating to you. You can write to us at the address detailed above, or by email to contact@completerenovation.co.uk. There is no charge for requesting that we provide you with details of the personal data that we hold. We will provide this information within one month of your requesting the data.